Missouri Insurance Law Attorneys

Comprehensive Legal Solutions for Insurance Claims and Disputes

Dealing with insurance claims and disputes is often a complex and stressful process. At Gump, Faiella & Bugalski, our experienced insurance law attorneys help you navigate denied claims, bad faith practices, and coverage disputes.

With a combined century of experience navigating Missouri’s insurance laws, our team is committed to providing strategic representation for individuals and businesses across central Missouri. 

If you need trusted legal guidance, contact us today for a consultation with one of our experienced insurance law attorneys

Our Insurance Law Services

Our attorneys handle a wide variety of insurance-related issues. From personal to business insurance, we offer comprehensive services designed to resolve your legal concerns effectively.

Insurance Services for Individuals

Auto Insurance Claims

If you’ve been involved in a vehicle accident, navigating auto insurance claims can be challenging. Insurance companies may delay payments, dispute liability, or undervalue your damages. 

Our attorneys assist with:

  • Denied or delayed auto accident claims
  • Uninsured and underinsured motorist (UM/UIM) claims
  • Diminished value claims
  • Refusal to pay the right value for injuries suffered and other damages

We work with clients to gather evidence, negotiate with insurers, and pursue the compensation you’re entitled to under your policy.

Homeowners Insurance Claims

Someone suffering an injury on your property can be devastating.  Your insurance should protect you and your interests.  Our attorneys handle cases where you’re injured on the property of another and when someone is injured on your property.  

We work with property owners and insurers to ensure the injured party receives appropriate and fair compensation and to protect the assets of landowners.  

Life Insurance Claims

Life insurance disputes often involve issues with beneficiaries, policy terms, or claim denials. 

Common issues include:

  • Beneficiary disputes
  • Contestability period denials
  • Material misrepresentation claims by insurers
  • Lapsed policy disputes
  • Suicide clause disputes
  • Accidental death benefit denials
  • Policy interpretation disputes

Our attorneys can help ensure that life insurance benefits are properly paid to the rightful beneficiaries in a timely manner.

Long-Term Disability Insurance Claims

When you purchase long-term disability insurance to protect your family’s financial future in case of illness or injury, you expect the insurance company to uphold its promise. 

Our attorneys handle:

  • Denied disability insurance benefit claims
  • Terminated benefit payments
  • “Any occupation” vs. “own occupation” disputes
  • Independent medical examination (IME) disputes
  • Pre-existing condition exclusions
  • Mental health disability claims
  • Benefit calculation disputes

We protect your claims when insurers deny legitimate benefits or terminate payments, despite your diligent premium payments and rightful entitlement.

ERISA Insurance Claims

The Employee Retirement Income Security Act (ERISA) governs many employer-provided insurance benefits. If your rights have been violated or your claims denied under an accidental death, life insurance, or disability plan provided by your employer, our attorneys are here to help you secure the benefits you deserve. ERISA claims have unique procedural requirements and strict deadlines that must be followed.

Insurance Services for Businesses

Commercial Property Insurance

Business property damage can disrupt operations and threaten your company’s financial stability. 

We assist businesses with:

  • Building and structure damage claims
  • Business personal property claims
  • Equipment and machinery damage
  • Inventory loss claims
  • Storm and weather-related damage
  • Fire and water damage disputes
  • Vandalism and theft claims


Our attorneys work to ensure your business receives the full coverage available under your commercial property policy.

Business Interruption Insurance

When covered events force your business to close or reduce operations, business interruption insurance should cover lost income and ongoing expenses. We handle:

  • Denied business interruption claims
  • Income loss calculation disputes
  • Extra expense claims
  • Period of restoration disputes
  • Civil authority coverage claims
  • Dependent properties coverage


We help businesses navigate these complex claims to recover the compensation needed to maintain operations.

General Liability Insurance

General liability insurance protects businesses from claims of bodily injury, property damage, and advertising injury. 

We assist with:

  • Coverage disputes for third-party claims
  • Defense cost coverage issues
  • Policy exclusion disputes
  • Additional insured coverage disputes
  • Duty to defend disputes


Our attorneys ensure your liability insurer fulfills its obligations to defend and indemnify your business.

Workers’ Compensation Insurance

Workers’ compensation insurance disputes can affect both employers and employees. 

We handle:

  • Denied workers’ compensation claims
  • Benefit calculation disputes
  • Return-to-work issues
  • Permanent disability determinations
  • Occupational disease claims
  • Coverage disputes for employers


Our experience includes representation in workers’ compensation proceedings and related insurance coverage matters.

Professional Liability Insurance

Professional liability or errors and omissions (E&O) insurance protects businesses from claims of professional negligence. 

We assist with:

  • Coverage disputes for professional liability claims
  • Duty to defend issues
  • Policy exclusion disputes
  • Claims-made vs. occurrence policy issues
  • Prior acts coverage disputes

Bad Faith Insurance Practices

Insurance companies in Missouri are legally required to act in good faith when handling claims. Bad faith occurs when an insurer wrongfully denies a claim, fails to properly investigate, unreasonably delays payment, or otherwise violates its duty to deal fairly with policyholders.

Common examples of insurance bad faith include:

  • Denying a claim without reasonable investigation
  • Misrepresenting policy terms or coverage
  • Failing to respond to communications in a timely manner
  • Offering unreasonably low settlement amounts
  • Requesting excessive or irrelevant documentation
  • Failing to explain the basis for claim denials
  • Delaying claim processing without justification
  • Refusing to defend a covered liability claim

If you believe your insurer is acting in bad faith, our attorneys are ready to fight on your behalf. Missouri law provides remedies for policyholders who have been treated unfairly by their insurance companies.

Our Insurance Litigation Services

Insurance disputes can escalate quickly, requiring effective legal intervention to protect your interests. At Gump, Faiella & Bugalski, our skilled litigators are experienced in handling various insurance-related lawsuits.

We represent clients in cases involving:

  • Denied or underpaid claims
  • Insurance policy interpretation disputes
  • Property damage claims
  • Bad faith insurance practices
  • Life, health, disability, and auto insurance issues
  • Business insurance coverage disputes
  • ERISA benefit claims
  • Subrogation and reimbursement disputes


Whether through negotiation, mediation, or litigation, our team works relentlessly to secure the best possible outcome. We understand the pressure that comes with insurance issues, and we are here to offer expert legal solutions to minimize your stress.

  Call our experienced insurance law attorneys today for a consultation. We’re here to protect your rights and help you move forward with confidence.

Missouri Insurance Law

Our attorneys practice exclusively in Missouri and understand the state-specific laws and regulations that govern insurance claims. 

This includes:

  • Missouri statutes governing insurance contracts and claims handling
  • Missouri Department of Insurance regulations
  • Missouri case law on bad faith insurance practices
  • Vesting requirements under Missouri law
  • Statute of limitations for insurance claims in Missouri
  • Missouri’s prompt pay requirements


Our local knowledge and experience in Missouri courts, including federal courts in both the Eastern and Western Districts, gives our clients an advantage in insurance disputes.

Meet Your Missouri Insurance Law Team

Every insurance claim is handled by experienced Missouri-licensed trial attorneys whose combined experience exceeds 100 years.

Cassie J. Carpenter Bugalski – Managing Partner

Insurance Law Experience:

  • Published author of Missouri Tort Law chapter on Automobile Torts, demonstrating knowledge of motor-vehicle insurance law
  • Litigates insurance coverage disputes and personal injury claims
  • Handles complex insurance bad faith cases


Local Connection: Madison native serving clients in Moberly, Columbia, and statewide; admitted in Missouri and both federal districts.

Christian “Chris” Faiella – Senior Trial Lawyer

Insurance Law Experience:

  • Decades of experience in personal injury and insurance litigation
  • Represents clients in high-stakes insurance coverage disputes
  • Extensive trial experience in Missouri courts

Court Admissions: Licensed in Missouri, U.S. Supreme Court, Eighth & Tenth Circuits; brings statewide and national trial reach.

Adrienne T. Spiller – Litigation Attorney

Insurance Law Experience:

  • Handles insurance claims and personal injury cases
  • Former Randolph County Assistant Prosecutor with experience in investigations
  • Presents continuing legal education on civil matters


Local Connection: Born and raised in Randolph County, graduate of Moberly High School and MU Law, admitted in Missouri.

Rex V. Gump – Of Counsel

Insurance Law Experience:

  • Nearly five decades of trial practice
  • Former Board of Governors, Missouri Association of Trial Attorneys
  • Extensive experience representing policyholders in insurance disputes


Local Connection: Served as Moberly City Attorney and Municipal Judge; admitted in Missouri and Western District federal court.

Cassidy Johnston – Associate Attorney

Insurance Law Experience:

  • Handles personal injury and insurance claim matters
  • Conducts discovery and motion practice in insurance disputes
  • Supports complex insurance litigation


Local Connection: North-central Missouri native (Clarence) practicing in state courts across the region.

What to Expect When Working With Us

Initial Consultation

We begin with a comprehensive review of your insurance policy, claim denial or dispute, and related documentation. This allows us to assess the strength of your case and explain your legal options.

Case Investigation

Our team gathers evidence, reviews policy language, and may consult with experts to build a strong foundation for your claim. We handle communication with the insurance company on your behalf.

Negotiation

Many insurance disputes can be resolved through negotiation. We work to reach a fair settlement that provides the compensation you’re entitled to under your policy.

Litigation

If negotiation doesn’t result in a fair resolution, we’re prepared to file a lawsuit and take your case to trial. Our attorneys have courtroom experience and are ready to advocate for your rights before a judge or jury.

We Can Help You Succeed

It’s important to remember that an insurance policy is a legal contract, and both the insurer and the insured have legal obligations. If an insurance company is not acting in an insured person’s best interest, or is putting its own financial interest first, the company has committed bad faith and can be held liable for the damages they have caused.

If an insurer acts in bad faith, the insured may be able to recover the following damages: (1) the policy benefits; (2) additional damages caused by the financial loss because of the bad faith; (3) general damages; (4) attorney’s fees; and (5) penalties or punitive damages if the company acted with malice or conscious disregard for the rights of the claimant.

The insurance lawyers at Gump, Faiella & Bugalski, LLC are experienced insurance bad faith lawyers who know how to maximize cases for clients who have been wronged by their insurance company. If your insurance company isn’t watching out for you, you need immediate help and an experienced legal team on your side.

It’s important to remember that:

  • You need legal help before you accept a reservation of rights from your insurer or sign a non-waiver agreement.
  • You need legal help if your insurance company has sued you.
  • You need legal help if your coverage has been denied.
  • You need legal help if your insurance company has put you on notice of an excess claim or a claim for punitive damages.
  • You are entitled to hire your own lawyer to protect your interests, even if your insurance company has already hired a lawyer for you.
  • There is a time limit, called a statute of limitations, to file a claim or lawsuit, or you lose your rights.
  • Evidence can be lost or destroyed over time, so it is important to take quick action to protect your rights.

What To Do When You Are Denied

When an insurance company wrongfully denies payment, drags its feet, fails to investigate or evaluate a claim, or unreasonably fails to settle a claim within the policy limits, that insurance company is acting in bad faith. Bad faith behavior by insurance companies place unnecessary financial and emotional burdens on claimants, insured persons, and policyholders. Insurance companies profit by denying or delaying payment rather than by paying claims.

In Missouri, courts have held the following to have supported bad faith, including:

  • An insurance company’s failure to properly evaluate a claim. Shobe v. Kelly, 279 S.W. 3d 203 (Mo. App. 2009);
  • An insurance company’s failure to negotiate settlement in good faith. Shobe v. Kelly, 279 S.W. 3d 203 (Mo. App. 2009);
  • An insurance company’s failure to give good faith consideration to settlement, despite coverage dispute. Herman v. Western Casualty and Sur. Co., 271 F. Supp. 502 (D.C. Mo. 1967);
  • An insurance company’s refusal based upon suspicion, not a reasonable inference established from facts. Laster v. State Farm and Casualty Company, 693 S.W. 2d 195 (Mo. App. 1995) and Travelers Indemnity Company v. Woods, 663 S.W. 2d 392 (Mo. Appl. 1983);
  • An insurance company’s concealment of unfavorable evidence. Fields v. Metropolitan Life Insurance Company, 119 S.W. 2d 463 (Mo. App. 1938) and Morris v. JCPenny Life Ins. Co., 895 S.W. 2d 73 (Mo. App. W.D. 1995);
  • An insurance company’s unexplained refusal to defend an insured when obligated to do so by the policy. Allen v. State Farm Mut. Auto Ins. Co., 753 S.W. 2d 616 (Mo. App. 1988) and Davis V. Stewart Title Guar. Co., 726 S.W. 2d 839 (Mo. App. 1987);
  • An insurance company’s lack of an explanation for refusal to pay a loss. Fohn v. Title Ins. Corp. of St. Louis, 529 S.W. 2d 1(Mo. banc 1975) and Allen v. State Farm Mutual Auto Insurance Company, 753 S.W. 2d 616 (Mo. App. 1988);
  • An insurance company’s inadequate investigation of the claim or case. Hester v. American Family Mutual Insurance Company, 733 S.W. 2d 1 (Mo. App. 1987);
  • An insurance company’s reliance upon an unsuccessful defense first asserted after the refusal and after an action was filed. Bonzon v. Metropolitan Life Insurance Company, 143 S.W. 2d 336 (Mo. App. 1940);
  • An insurance company’s reliance upon a discredited defense. Freedman v. State Farm Mutual Life Assur. Company, 108 S.W. 2d 156 (Mo. App. 1937);
  • An insurance company’s failure to inform insured of settlement offer. Marilyn Casualty Company v. Cook-O’Brien Constr. Co., 69 F. 2d 462, 466 (8th Cir. 1934).

Serving Central Missouri and Beyond

Our Moberly office serves clients throughout central Missouri, including:

  • Randolph County
  • Chariton County
  • Macon County
  • Monroe County
  • Howard County
  • Boone County
  • Audrain County
  • Shelby County


Office Address:
110 North Fifth Street, Moberly, MO 65270

We also represent clients in insurance disputes throughout Missouri and in federal courts in the Eastern and Western Districts of Missouri.

Frequently Asked Questions

What should I do if my insurance claim is denied?

Contact an experienced insurance law attorney right away. We can review your case, help you understand why your claim was denied, examine your policy language, and guide you through the appeals process or legal action if necessary. Time limits may apply, so prompt action is important.

Bad faith insurance occurs when an insurance company fails to fulfill its obligations to a policyholder. This can include denying valid claims without proper investigation, unreasonably delaying payment, misrepresenting policy terms, or offering inadequate settlements. Missouri law provides remedies for policyholders who have been treated in bad faith by their insurers.

Deadlines vary by claim. Many suits on written insurance policies fall under Missouri’s 10-year statute (§516.110). Some related claims, such as tort-based bad-faith failure to settle and certain penalty statutes, may have shorter periods. Always check your policy and the specific claim type.

Yes. If your insurance company has wrongfully denied your claim, breached the insurance contract, or acted in bad faith, you may have grounds to file a lawsuit. Missouri law allows policyholders to seek remedies, including payment of benefits, damages for bad faith conduct, and, in some cases, attorney’s fees.

An insurance attorney can review your policy, analyze the insurer’s reasons for denial or underpayment, gather supporting evidence, handle communications with the insurance company, negotiate on your behalf, and file a lawsuit if necessary. Insurance policies are complex legal contracts, and having an attorney who understands insurance law can make a significant difference in the outcome of your claim.

Yes. Life insurance attorneys can assist with beneficiary disputes, claims denied due to alleged misrepresentation or contestability issues, disputes over policy interpretation, and cases where the insurance company has delayed payment. We work to ensure that life insurance benefits are paid to the rightful beneficiaries.

Insurance companies often make lowball settlement offers, especially on property damage and personal injury claims. An attorney can evaluate whether the offer is fair based on your policy coverage, the extent of your damages, and applicable law. We can negotiate with the insurer to seek a settlement that reflects the true value of your claim, or pursue litigation if necessary.

Fee arrangements vary depending on the type of case. Many insurance claims, particularly those involving personal injury, may be handled on a contingency fee basis, meaning you don’t pay attorney’s fees unless we recover compensation for you. Other cases may involve hourly fees or alternative arrangements. We discuss fees during your initial consultation so you understand the cost structure before moving forward.

While not every insurance claim requires an attorney, legal representation is often beneficial when your claim has been denied, the insurance company is offering inadequate compensation, the policy language is complex or disputed, bad faith is involved, or the claim involves significant value. An attorney can level the playing field against insurance companies and their legal teams.

Contact an insurance attorney as soon as your claim is denied, you receive an unreasonably low settlement offer, the insurance company stops responding to your communications, you suspect bad faith practices, or you’re unsure about your policy coverage or rights. Early legal advice can help protect your claim and ensure you meet important deadlines.

ERISA (Employee Retirement Income Security Act) is a federal law that governs many employer-sponsored benefit plans, including disability insurance, life insurance, and health insurance. ERISA claims have unique procedural requirements, strict deadlines, and different remedies than other insurance claims. If your employer-provided benefits have been denied, it’s important to consult with an attorney who understands ERISA law.

Subrogation occurs when your insurance company pays your claim and then seeks reimbursement from a third party who was responsible for your loss. This can also work in reverse – if you receive a settlement from a third party, your insurer may seek reimbursement for benefits it paid. Subrogation disputes can be complex and may require legal representation to protect your interests.

Request a Consultation

OUR OFFICE

Testimonials